/* Floating Action Button */
.ba-chat-fab{
  position:fixed;right:20px;bottom:20px;z-index:9999;
  width:56px;height:56px;border-radius:9999px;border:none;cursor:pointer;
  display:flex;align-items:center;justify-content:center;
  background:#111827;color:#fff;font-weight:600;font-size:14px;
  box-shadow:0 8px 24px rgba(0,0,0,.2)
}

/* Panel */
.ba-chat-panel{
  position:fixed;right:20px;bottom:90px;z-index:9999;
  width:380px;max-height:78vh;display:none;flex-direction:column;
  background:#fff;border-radius:16px;overflow:hidden;
  box-shadow:0 16px 48px rgba(0,0,0,.22)
}

/* Header */
.ba-chat-header{
  padding:14px 16px;background:#111827;color:#fff;
  display:flex;align-items:center;justify-content:space-between
}
.ba-chat-title{display:flex;flex-direction:column;gap:2px}
.ba-chat-title h3{margin:0;font-size:16px;font-weight:700;letter-spacing:.2px}
.ba-chat-title p{margin:0;font-size:13px;font-weight:400;opacity:.9}
.ba-chat-close{background:0 0;border:none;color:#fff;font-size:20px;cursor:pointer}

/* Body */
.ba-chat-body{
  display:flex;flex-direction:column;gap:12px;padding:12px 12px 4px 12px;
  overflow-y:auto;background:#f9fafb;min-height:260px;max-height:56vh;
  border-bottom:1px solid #e5e7eb
}

/* Intro bubble */
.ba-chat-intro{
  background:#e8f0ff;color:#0b3b8f;border:1px solid #cfe0ff;border-radius:12px;
  padding:12px 14px;font-size:14px;line-height:1.4
}

/* Quick questions */
.ba-quick{
  display:grid;grid-template-columns:1fr 1fr;gap:8px;margin-top:4px
}
.ba-quick button{
  background:#fff;border:1px solid #e5e7eb;border-radius:10px;
  padding:10px 12px;font-size:13px;cursor:pointer;text-align:left
}
.ba-quick button:hover{border-color:#cfd5df}

/* Messages */
.ba-chat-row{display:flex;margin:6px 0}
.ba-chat-row.user{justify-content:flex-end}
.ba-chat-bubble{
  max-width:78%;padding:10px 12px;border-radius:12px;
  line-height:1.38;font-size:14px;white-space:pre-wrap;word-wrap:break-word
}
.ba-chat-row.user .ba-chat-bubble{background:#111827;color:#fff;border-bottom-right-radius:4px}
.ba-chat-row.bot .ba-chat-bubble{background:#fff;border:1px solid #e5e7eb;border-bottom-left-radius:4px}

/* HTML içerik balonu: boşlukları normal akışta göster */
.ba-chat-bubble.html{ white-space:normal }

/* Link stilleri (PHP tarafı sanitize + autolink yapıyor) */
.ba-chat-bubble a{ color:#0b3b8f; text-decoration:underline }

/* Typing */
.ba-chat-typing{font-size:12px;color:#6b7280;margin:2px 0 8px}

/* Footer / input */
.ba-chat-input{display:flex;gap:8px;padding:10px;background:#fff}
.ba-chat-input input{
  flex:1;padding:12px 12px;border:1px solid #e5e7eb;border-radius:12px;outline:0;font-size:14px
}
.ba-chat-input button{
  display:inline-flex;align-items:center;gap:6px;min-width:98px;
  padding:0 14px;border:none;border-radius:12px;background:#111827;color:#fff;cursor:pointer;font-weight:600
}
.ba-chat-input button svg{width:16px;height:16px}

/* Error bubble */
.ba-chat-bubble.error{background:#ffeaea;border:1px solid #ffc7c7;color:#b80000}

/* Çakışma ihtimalinde yükseltmek için (isteğe bağlı) */
/* .ba-chat-fab{bottom:120px} .ba-chat-panel{bottom:190px} */